Why has my web hosting been suspended?

The below article will explain why your hosting package may have been suspended, and what actions you can take to get it unsuspended.

This article will explain web hosting suspension, specifically why your Web Hosting package may have been suspended, and what you can do to get it running again.

There are two main reasons why your hosting may have been suspended:

  • Unpaid bill – Failure to pay for your services can lead to a suspension. There are various reasons for a failed payment, for example, late or overdue payment, if you pay via subscription there maybe a lack of funds in your account or your card has expired.
  • Abuse – Abuse can cover a wide range of issues. Some of the most common include spam emailing (repeatedly sending the same message to one or more people or mailboxes), phishing (The activity of defrauding an online account holder of financial information by posing as a legitimate company) and hacking attempts. As well as this, customers may not use our services to engage in activities, or store, transfer or receive material of an indecent, offensive or otherwise illegal nature.

How to restore my web hosting?

To unsuspended and restored your web hosting you will need to contact us to discuss and resolve your suspension.


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